Privacy Policy

What information NeoRoofer collects, how it is used and the choices available to you.

Last updated September 2026

NeoRoofer does not sell, rent, or trade your personal information to third parties for marketing purposes.

Information Collected

NeoRoofer collects information that visitors choose to share, along with some details gathered automatically.

  • Name, email address and phone number entered on forms.
  • Details about a home and its roof shared in messages or requests.
  • Account login details, stored in protected form.
  • Browser type, device information and pages visited.

How Information Is Used

  • To respond to messages and roofing requests.
  • To create and manage accounts.
  • To schedule inspections and prepare estimates.
  • To send service and marketing text messages where consent was given.
  • To improve the site, keep it secure and meet legal obligations.

Text Messaging

Mobile numbers and text consent are used only for the messaging purposes described at sign up. Text consent is not shared with third parties or affiliates for their own marketing. Replying STOP ends messages at any time, and replying HELP returns assistance details.

When Information Is Shared

Personal information is shared only in limited situations:

  • With suppliers who deliver roofing materials to a job site, limited to what the delivery needs.
  • With service providers who host the site or deliver messages, under confidentiality terms.
  • When required by law, court order or a valid legal request.
  • To protect the rights, safety or property of NeoRoofer, visitors or others.

Cookies and Similar Tools

The site may use cookies and similar tools to remember preferences and understand how pages are used. Browser settings can block or delete cookies, though some features may not work as intended without them.

How Long Information Is Kept

Information is kept for as long as it is needed for the purposes described here, or as long as the law requires, and is then deleted or anonymized.

Keeping Information Safe

Reasonable technical and organizational safeguards protect personal information. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

Your Choices

  • Request a copy of the personal information held about you.
  • Ask for inaccurate details to be corrected.
  • Ask for your account and personal information to be deleted.
  • Withdraw text consent at any time by replying STOP.

Children

The site is not intended for anyone under eighteen, and information from children is not knowingly collected. Any such information found will be deleted.

Changes to This Policy

This policy may be updated from time to time. The date at the top of this page shows the latest revision.

Contact

Questions about this page can be sent to NeoRoofer using the details below.